Thursday, November 1, 2007

winrnr.dll is either not designed to run on Windows or it contains an error

Before I even got a chance to post about how much I love my new Dell XPS M1330 laptop with Windows Vista Ultimate, I get my first Windows error:

C:\Windows\System32\winrnr.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

I have found similar error stories from others on the Net, and the stories were all the same: "Everything was working fine... Then I started getting this error message for no reason." Same here. Before the error, I hadn't installed any new programs in nine days. In fact, the only programs I have installed since getting the laptop a few weeks ago are iTunes, Quicktime, Lojack for Laptops, and an update to Windows Media Direct. I checked the registry and nothing had been changed. I just started up Windows and got the error message.

I tried doing a System Restore to an earlier, more error-free time, but no luck. I got the error message immediately upon reboot. And it isn't always in reference to "sprtcmd.exe" - sometimes it's referencing "Google Desktop.exe".

I can get it to go away if I hit "OK" for a while, but it always comes back.

So who among you will save us? Will I be forced to call Dell tech support? Or will someone out there - yes you, perhaps - deliver us from this evil error message?

I await your comments...

1 comment:

Anonymous said...

yeah i get the same thing. im looking around for a fix for it :-(